Features
Your members live on WhatsApp. So should your reminders.
No member reads email. GymCaptain pre-fills the right WhatsApp message at the right moment — you just hit send.
Four messages that run a gym
Most of a gym’s member communication is four messages sent at the right time: welcome a new joiner, confirm a payment, remind an expiring member to renew, and nudge someone who stopped showing up. GymCaptain keeps a template for each, filled with the member’s name and plan details automatically.
One tap opens WhatsApp with the message ready. You can edit it, add a personal line, and send — it stays personal, just without the typing.
- Welcome, payment, renewal-reminder and inactive-member templates
- Pre-filled with member name and plan details
- Opens in WhatsApp — you review before sending
- Sent-tracking on renewal reminders so nobody gets double-nudged
Personal at 50 members, possible at 500
When the gym was small you messaged everyone yourself, from memory. Growth breaks that — not because you care less, but because no one can remember 40 expiring memberships a week. Templates plus the expiry list keep the personal touch at a scale where memory alone fails.
Frequently asked questions
Do messages send automatically without my approval?
No. GymCaptain prepares the message and opens WhatsApp; you review and hit send. You always control what reaches your members.
Can I customise the templates?
Yes — edit the template text in settings to match your gym’s tone, and tweak any individual message before sending it.
Does it work with my existing WhatsApp?
Yes. It uses the WhatsApp you already have on your phone or desktop — no separate business API setup needed to get started.