Last updated 27 September 2026
Terms of Service
The agreement between you and GymCaptain, in plain language.
Agreement
By creating an account or using GymCaptain, you agree to these terms. If you are agreeing on behalf of a gym or company, you confirm you are authorised to do so.
The service
GymCaptain provides software for managing gym members, memberships, payments, attendance and reporting, through a web dashboard and a mobile app.
We may add, change or remove features. If we remove something you rely on, we will give reasonable notice.
Your account
You are responsible for keeping your password confidential and for everything done through your account. Tell us promptly if you believe someone else has access.
You must give accurate registration details and keep them current.
Your data and your members
You own the data you enter. You keep all rights to it.
You are responsible for having the right to record the member information you enter, and for telling your members how their information is used. You must not enter data you are not permitted to hold.
Acceptable use
You must not:
- Use the service for anything unlawful, or to store unlawful content
- Attempt to access another gym's data, or probe or breach the service's security
- Resell or redistribute the service without our written agreement
- Interfere with the service, overload it, or attempt to disrupt it for others
Payment
GymCaptain Pro is an auto-renewing subscription, sold monthly and yearly. The price and the billing period are shown on the purchase screen in the app before you confirm.
On iPhone and iPad, payment is charged to your Apple Account when you confirm the purchase; on Android it is charged to your Google Play account. The subscription renews automatically at the same price unless you turn off auto-renew at least 24 hours before the current period ends, and the renewal is charged within the 24 hours before that period ends.
You can see, change or cancel the subscription at any time in your store account: Settings › Apple Account › Subscriptions on iOS, or Play Store › Subscriptions on Android. Deleting the app does not cancel it.
Refunds for store purchases are handled by Apple or Google under their own terms, not by us.
Free plans may have limits on members, storage or features. Those limits are shown in the product.
Availability
We work to keep the service available, but we do not guarantee uninterrupted access. Maintenance, third-party outages and circumstances outside our control can interrupt it.
Ending the agreement
You can stop using the service and delete your account at any time.
We may suspend or close an account that breaches these terms, that is used unlawfully, or where we are required to do so. Where circumstances allow, we will give notice first.
Liability
The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or lost data.
Nothing here limits liability that cannot be limited by law.
Changes to these terms
We may update these terms. The date at the top of this page shows when. Material changes will be notified to account holders by email, and continuing to use the service after that means you accept them.
Contact
Questions about these terms: md.alishanali88@gmail.com